Customer Care Attendant Jobs at National Medical Stores

Job Title: Customer Care Attendant

Employer: National Medical Stores

Duty Station:  Entebbe

Application Deadline: 15^th November 2013

Job Ref : NMS 2013/24

Reports to: CUSTOMER CARE REPRESENTATIVE

Purpose of the Job: To provide back-office support to Customer Care Representative and to provide in-house front desk service.

KEY RESULT AREAS

1. To answer customer inquiries at the Regional Office

2. To receive documents, record them and arrange for their delivery to NMS Headquarters

3. To receive and direct all internal and external calls to appropriate destinations

4. To Serve as a Front Desk Person of the office

5. To perform any other duties as assigned from time to time by the supervisor

QUALIFICATION (Person Specifications)

1. At least a Diploma in business or related discipline

2. Computer literate

3. A minimum of 2 years (relevant) experience in handling customers.

4. Training in customer service is an added advantage.

5. The applicant must be fluent in the two most commonly spoken languages in the area where the office is located.

How to Apply

Mode of application: Interested candidates should submit their CVs that should include names and addresses of the last two employers with hand written applications indicating the reference number of the position you are applying for and giving three referees with their full time telephone contacts, email and postal addresses indicated on the application letter.

Photocopies of the original academic documents should be attached.

Please note that National Medical Stores reserves the right to verify Photocopies of the academic documents attached with the relevant awarding institutions to authenticate their validity. Any form of canvassing will lead to automatic disqualification. Only candidates who meet the specifications indicated for the jobs will be contacted.

All applications should be addressed to The Head of Human Resource and Support Services, at the address below or they can be hand delivered not later than 5 p.m on 15TH November 2013.

NATIONAL MEDICAL STORES

Plot 4-12, Nsamizi Road

P.O Box 16,

ENTEBBE, UGANDA